Shipping & Return Policy

Shipping & Return Policy: Our mission is to bring you the best quality products, guaranteed. We also vow to offer you the fastest and most reliable shipping available.

Shipping & Return Policy

We do offer international shipping worldwide. However some countries have different laws and regulations on the importation and distribution of aesthetics. Consequently, we have certain shipping restrictions on a number of products that we know to be illegal in the country in which the restriction is in place. We therefore advice for all customers to check the legality of the product they intend to order.

Shipping Options.

Shura Cosmetics offer a number of shipping options when placing an order at our online store. Therefore the delivery times will vary depending on which option you select.

Standard shipping – Delivery takes 5-14 working days
Express shipping – Delivery takes 3-5 working days.
Express Overnight – 1 day Delivery.
Shipping is free for wholesale orders.
Major Delivery Services used include UPS, FedEx, DHL, DPD, Eagle Ships or EMS services for shipping.

Return policy

We accept any products returned within 7 working days from receipt of the product for reason being under one of the following conditions:

Product contains manufacturing defects
Wrong Item Received
The product was damaged upon arrival
Items Damaged in Transit
If you change your mind
Open Packages on Arrival

Refund Policy

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund using your original method of payment. You will receive the credit within 1-7 working days. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.